These Terms of Service (“Terms”) are a contract between you and Smia Technologies AS (“Smia”, “we”, “us”), Tormods vei 19B, 1184 Oslo, Norway, governing access to smia.io, app.smia.io, MCP connectors, and related services (the “Service”). By creating an account, joining a hub, or using the Service, you agree to these Terms. English is the binding language.
Smia lets customers create hubs, host MCP product servers, build graph-backed tools, connect integrations, and invoke those tools from LLM clients and other MCP-compatible software. Features, quotas, and prices depend on the plan associated with each hub and are described in-product and on our pricing page.
The Service is a general-purpose automation and tool-hosting platform. You can wire tools that call third-party systems. We provide infrastructure and execution; you design, configure, test, and validate your tools.
You must be at least 18 and able to form a binding contract. You are responsible for credentials and for activity under your account.
Each hub is owned by a customer (the hub owner). Owners and admins manage members, servers, tools, billing, and access. Members use the hub under the customer’s authority. The hub owner is responsible for members’ compliance with these Terms.
Paid plans are billed via Stripe. Fees are generally non-refundable except where required by law or where Stripe’s dispute/refund tools or a courtesy refund apply at our discretion. Taxes may be added where applicable.
We may change plan features, limits, or prices. Material adverse changes to paid plan pricing or included entitlements take effect no sooner than 30 days after notice (email and/or in-product), except changes required by law or security. Continued use after the effective date constitutes acceptance. You may cancel before the change takes effect.
Free and beta features are provided as available, may change or end without liability, and may have stricter limits.
“Customer Content” includes tool graphs, configurations, prompts, inputs, outputs, uploaded files, and data processed through your hubs and integrations. As between you and Smia, the customer (hub) retains ownership of Customer Content.
You grant Smia a worldwide, non-exclusive license to host, copy, process, transmit, and display Customer Content solely to provide and secure the Service, and to use tool graphs, configurations, and related structural content (excluding secrets and fields marked sensitive in stored runs) to improve the Service — including Smia’s own tool-creation and assistance models — as described in the Privacy Policy. Pro customers may opt out of model-training use of their structural content by contacting privacy@smia.io.
Smia and its licensors own the Service software, branding, documentation, and aggregated/de-identified insights. No rights are granted except as expressly stated.
If we offer shared, public, template, or marketplace tools in the future, additional terms may apply; until then, tools remain private to the hubs and grants you configure. Sharing tools with misleading descriptions remains prohibited under Acceptable Use whether private or shared.
You may not use the Service to:
(a) violate law or third-party rights; (b) create, host, or distribute illegal content, including child sexual abuse material, non-consensual intimate imagery, or content that facilitates violent crime; (c) build or share tools that are intentionally misleading about their purpose or effect (including malware-like behavior where a tool appears to do one thing but does another); (d) phish, spam, spoof, or socially engineer; (e) attack, disrupt, or overload systems (including ours or others’); (f) mine cryptocurrency or similar abusive compute; (g) scrape or access third-party services in violation of their terms or applicable law; (h) circumvent plan limits, security, or access controls; (i) process highly regulated data (for example certain health or payment card data) unless you have a lawful basis and the Service expressly supports that use; or (j) use the Service for automated decisions that produce legal or similarly significant effects on individuals without required human oversight or lawful basis.
You are solely responsible for evaluating whether your tools, prompts, and integrations are lawful and appropriate for your use case, and for testing tools before enabling them for others.
We may investigate suspected violations. We may suspend or disable tools, servers, hubs, or accounts — including on reasonable suspicion of Acceptable Use violations, security risk, nonpayment, or legal requirement — and may remove content. Where legally required or appropriate, we may report activity to competent authorities. We are not obligated to monitor all Customer Content but may do so for security, abuse, and legal compliance.
Your tools may call third-party APIs, MCP servers, LLMs, and Connected Apps. Those services are not controlled by Smia. You are responsible for complying with their terms, obtaining required consents, and for personal data you send to them. Outages or changes at third parties may affect your tools; that is not a breach by Smia.
Our Privacy Policy explains how we process personal data. For Customer Content, Smia acts as processor and the hub acts as controller, except where Smia is controller for account/billing/operations data. A DPA is available on request via privacy@smia.io.
You must configure sensitive fields appropriately. We redact certain secret-like and marked-sensitive values in stored runs, but you remain responsible for not storing secrets in unmarked fields.
Each party may access the other’s confidential information. The recipient will protect it with reasonable care and use it only for the relationship under these Terms, except for information that is public, independently developed, or required to be disclosed by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT TOOLS YOU BUILD WILL BE ACCURATE, SAFE, UNINTERRUPTED, ERROR-FREE, OR FIT FOR ANY PURPOSE. YOU ARE SOLELY RESPONSIBLE FOR CREATING, REVIEWING, TESTING, AND VALIDATING TOOLS AND FOR DECISIONS MADE USING THEIR OUTPUTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMIA AND ITS DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; OR FOR COST OF SUBSTITUTE SERVICES — WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE — EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMIA’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO SMIA FOR THE AFFECTED HUB IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR, IF YOU ARE ON A FREE PLAN, FIFTY EUROS (€50)).
These limits are an essential basis of the bargain. Some jurisdictions do not allow certain exclusions; in that case our liability is limited to the fullest extent permitted.
You will defend and indemnify Smia against claims, losses, and expenses (including reasonable legal fees) arising from: your Customer Content; tools you create or enable; your use of third-party services; your breach of these Terms or law; or disputes among hub members. This means if someone sues Smia because of what you built or ran on Smia, you cover Smia’s resulting costs to the extent allowed by law.
You may stop using the Service and delete hubs or your account at any time. Paid subscriptions are managed through the Stripe customer portal (cancel/downgrade according to the portal and plan terms).
We may suspend or terminate immediately for Acceptable Use violations, security risk, nonpayment, or legal requirement. We may terminate for convenience with 30 days’ notice.
On termination or deletion, access ends and Customer Content is deleted according to the Privacy Policy (target within 30 days, subject to legal retention and backups). We do not guarantee a separate export window; you should copy graphs/JSON and export what you need before deleting.
We may update these Terms by posting a revised version with a new “Last updated” date. Material changes will take effect no sooner than 30 days after posting (or notice), except changes required by law or that address security/abuse. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of Norway, without regard to conflict-of-law rules. Courts of Oslo, Norway have exclusive jurisdiction, subject to mandatory consumer protections that cannot be waived where they apply.
These Terms are the entire agreement regarding the Service and supersede prior agreements on the same subject. If a provision is unenforceable, the remainder stays in effect. Failure to enforce is not a waiver. You may not assign these Terms without our consent; we may assign to an affiliate or successor. Notices may be sent to your account email; legal notices to us at privacy@smia.io (operational) or our registered address.
Smia Technologies AS, Tormods vei 19B, 1184 Oslo, Norway. Privacy: privacy@smia.io. General: hello@smia.io.